Privacy Policy

Advanced Early Learning Centre is committed to protecting the privacy and personal information of children, families, employees, visitors, and all individuals who interact with our service.

We recognise the importance of maintaining the confidentiality, security, and appropriate handling of personal information. We manage personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and relevant obligations under Australian early childhood education and care legislation.

This Privacy Policy explains how Advanced Early Learning Centre collects, uses, stores, and manages personal information.

Advanced Early Learning Centre collects personal information that is necessary to provide high-quality early childhood education and care services, support children’s learning and development, maintain safety, and meet our legal and regulatory responsibilities.

We may collect information about:

• Children enrolled at our service
• Parents, guardians, and authorised representatives
• Emergency contacts
• Employees and prospective employees
• Contractors, visitors, and other stakeholders

Personal information may be collected through enrolment forms, registration documents, emails, phone conversations, online communications, interviews, surveys, and interactions with our service.

The types of personal information we may collect include:

• Names, addresses, phone numbers, and email addresses
• Dates of birth
• Emergency contact details
• Family and authorised nominee information
• Enrolment and attendance information
• Payment and billing information
• Government-related information where required
• Employment and qualification information for staff members

For children, we may also collect information relating to:

• Health and medical needs
• Immunisation records
• Dietary requirements and allergies
• Additional support needs
• Developmental information
• Learning records and observations
• Photographs, videos, and examples of children’s work

Advanced Early Learning Centre collects and uses personal information to:

• Provide safe, nurturing, and individualised education and care
• Support children’s learning, development, and wellbeing
• Develop and maintain children’s learning documentation
• Communicate with families regarding care and service matters
• Manage enrolments and attendance
• Meet government, licensing, and regulatory requirements
• Ensure appropriate health, safety, and child protection practices
• Manage employment and workplace responsibilities

We will only use personal information for the purpose it was collected or for a directly related purpose that would reasonably be expected.

Some information collected by Advanced Early Learning Centre may be considered sensitive information under privacy legislation. This may include information relating to:

• Health and medical conditions
• Cultural background
• Language and family circumstances
• Religious or personal requirements
• Additional needs or support requirements

Sensitive information will only be collected where necessary and will be handled carefully, securely, and respectfully. Where required, consent will be obtained before collecting sensitive information.

Advanced Early Learning Centre will only use or disclose personal information where necessary for the operation of our service, to provide care and education, or where required or permitted by law.

Information may be shared with:

• Families and authorised representatives
• Government departments and regulatory authorities
• Child protection agencies where there are concerns about a child’s safety or wellbeing
• Health professionals or emergency services where required
• Service providers who support our operations

We take reasonable steps to ensure third parties protect personal information appropriately.

Photographs and videos may be taken at Advanced Early Learning Centre to document children’s learning experiences, celebrate achievements, and support educational programs.

Images and recordings will only be used in accordance with family permissions and our service procedures. We respect families’ choices regarding the use of children’s images.

Advanced Early Learning Centre may communicate with families and stakeholders about our services, events, updates, and important information.

You may request to stop receiving non-essential communications at any time by contacting us.

Individuals may request access to personal information held by Advanced Early Learning Centre.

If you believe information we hold about you or your child is incorrect, incomplete, or outdated, please contact us and we will take reasonable steps to review and update the information.

Advanced Early Learning Centre takes reasonable measures to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information may be stored in secure electronic systems or physical records. Access is limited to authorised individuals who require the information to perform their responsibilities.

When you visit our website or communicate with us electronically, we may collect limited information such as technical details required to operate and improve our online services.

We are not responsible for the privacy practices of external websites linked from our website.

Information collected from job applicants and employees may include qualifications, employment history, references, background checks, and other information necessary for recruitment and employment purposes.

Employment-related information will be handled confidentially and securely.

If you have concerns about how Advanced Early Learning Centre has handled your personal information, please contact us so we can investigate and respond appropriately.

We are committed to resolving privacy concerns promptly and fairly.

You may contact us at:
Email: info@burnsideaelc.com.au
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Advanced Early Learning Centre may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The most current version will be made available to families and stakeholders.